A responsibility requires both accountability and the ability to call someone to account in due course for any work that we have undertaken. In this way, even if every Eska employee is not actively in cooperation, they have to assume responsibilities such as tolerating others’ behavior and satisfying their requests.

Our Responsibilities Towards The Customers

The corporate responsibility of Eska Telekomünikasyon is to ‘Determine its customers’ expectations and ensure customer satisfaction’. Eska Telekomünikasyon bears the full corporate responsibility of its employees in terms of customer relations. All activities of the company are for customer satisfaction even if not directly related to the customers. Every employee has to improve customer satisfaction. The company provides any necessary support for its employees for this purpose. Eska Telekomünikasyon periodically revises and updates its business processes in order to work more productively and efficiently. Supervisions are performed for customer satisfaction within the company, and decisions for actions are made and improvements are made according to these supervisions.

Social Responsibilities

Eska Telekomünikasyon undertakes to respect the human rights, provide safe and healthy working conditions and protect the freedom of thought and speech beyond respect towards laws and regulations.

Eska Telekomünikasyon does not exhibit any behavior against its employees or the persons that it cooperates with that may be deemed as discrimination. The understanding of social responsibility invites its suppliers and contractors to act together to implement the same principles.